Revised on August 2023.
Warranty for your product starts from the Date of Purchase against manufacturing defects in the parts specified in below chart. To avail Warranty Customer Should register warranty of product within three months from date of Purchase. Warranty is void for any alterations made in product, Used for commercial usage, Scratches, breakages, unauthorised installations, damage due to misuse , normal wear & tear.
Pl. check the warranty period for your appliances from the below mentioned table:
Appliance | Product Warranty | Models | Parts covered under Warranty |
Kitchenhood | Life Time Warranty (15 years from date of Purchase) & 0ne year Comprehensive on PCB & 3 Years on curved Glass of T Shape |
FS, MISSY, CH6, FLAT GLASS, ARCA,SPOT,REEF,AQUA ,NICO, ASTRA, GLACE, AMETISTA, PRIMO,AMATO, CLAUDE, BELLA, CONCORDE, TRIBE LTW, BOGART LTW, KREA ,CURVE GLASS,HYDRA, GALAXY LTW, CRYSTAL, LINEAR LTW, VGL, STRIPE, GLC ,CONCAVE, TRIM, KITTY, BELT,GRACEFUL, MOON LTW, CUBE, EFL, FLCG, BFCG, METEORITE LTW, WDFL -( applicable from 01/09/2022 ),WD TBF and WD TFL -( applicable from 01/06/2023 ) All Split and EDS, ETB models |
Life Time Warranty : Rotor, Motor, Baffle Filters One Year from date of Purchase : PCB Three years from Date of Purchase : Glass (only for curve glasses of T shape curve glass kitchen hood model) |
i-SMART Kitchenhoods | Life Time Warranty (15 years from date of Purchase) & 3 Years Comprehensive Warranty on electronic Parts |
All Models |
Life Time Warranty : BLDC Motor Comprehensive Warranty : Three years from date of purchase including Electronics parts. |
Hi Life Kitchenhoods /Elica CF Kitchenhoods | One year on Rotor, Motor, Baffle Filters , Aluminium mesh filters ,PCB |
CUBE, GLACIER, ATLANTIS,BOGART,SLOPE,RING,OM, MINI OM, OLA, WAVE,ATLANTICA,SPACE, CHROME, STAR, ELEKTRA,GALAXY, ICO, SKIN,SINFONIA, VICTORIA, GLIDE, PROTEUS, MINIMAL, FRONTLINE, GALAXY, ADAGIO, CLOUD NINE, SWEET, VERTICAL , FEEL, CORALINE, EDITH, MOON, NAKED , 70 CC DYNAMIQUE, 35 CC DYNAMIQUE, CLOUD FIVE, SOO, JUNO, TWIN, HIDDEN , NIKOLA TESLA, ELIBLOC, ELITE, METEORITE, TUBE, SHINING, EMPTY SKY, INTERSTELLAR, SEASHELL, CROWN |
One Year from date of Purchase : Rotor, Motor, Baffle Filters , Aluminium mesh filters ,PCB |
Kitchenhood | One year Comprehensive on Glass, Rotor,Metal Grease,Baffle Filters & PCB & Five year on Motor |
CG,SBF, TCG, ONYX,GARNET, GLORY, TSPIKE, KEN , STCG,TNT , STNT, ESCG, PYRAMID, CBF, TSP,REFLEX, 602 TOUCH BK, APEX, SPT, CREST, ONYX, HORIZON, ARCH, LINEAR, SNOW, STM, CONVEX, DRAFT, CIRCLE, WD, PBF, SH, SG, AH, EFL, DOWNDRAFT, CGMS, WDFL, CROWN, ABF, SPECTRA, STRIP, TSP, EFL, HOOD,WDFL, TB, CONE, TBC, CBF |
Five Years from Date of Purchase: Motor One Year from date of Purchase : Glass, Rotor,Metal Grease, Baffle Filters & PCB |
Kitchenhood | Two year Comprehensive on Glass,rotor,Metal grease baffle filters & PCB,DC motor for glass flap & Five years on Motor |
WD HAC 60/90,WDFL 60/90,FL 600 SLIM/900/750,FL 60/90 SPT,WDAT HAC 60/75/90,WD TBF/TFL/TBC/TBFL/KTBF/KTFL/KBF/KFL/WDFL 608,FLCG PB 600/900 |
Five Years from Date of Purchase: Motor Comprehensive Warranty of two years: Glass,rotor,Metal grease baffle filters & PCB,DC motor for glass flap operation(for specific models) |
Kitchenhood | Two year Comprehensive on Glass,rotor,Metal grease baffle filters & PCB,DC motor for glass flap & Five years on Motor |
PRO FL 60/90 MS,WDFL 606/906,WD BF 606/906,EFL107,108,207,702,BLDC SPT 60/90,BLDC T HOOD 60/90,EFL-S601/901/751,607,907,607BLDC,907 BLDC,EFL HAC 60/90,BLDC,BFCG/FLCG,EFL-S611/911/601/751/901ULTRA ,BFCG 600/750/900,FLCG 600,750,900,FLCG,BFCG,KBFG,KFLG, PLUS MODELS,PRO PLUS FL 60/90 |
Life Time Warranty: Motor Comprehensive Warranty of two years:Glass,rotor,Metal grease baffle filters & PCB,DC motor for glass flap operation(for specific models) |
Kitchenhood | one year Comprehensive on Glass,rotor,Metal grease baffle filters & PCB,DC motor for glass flap & Five year on Motor |
STRIP BF/CF SS 60,AH 260,ACE260,HOOD UC 75,GLACIER 110,CIRCLE ISLAND 360,DOWN DRAFT,TCG,ESCG,CBF,TNT 602,SLIM BLDC |
Five Years from Date of Purchase: Motor One Year from date of Purchase:Glass,rotor,Metal grease baffle filters & PCB,DC motor for glass flap operation(for specific models) |
Turboair by Elica - Kitchenhoods/Elica CF Kitchenhoods | One year Comprehensive on Glass, Rotor,Metal Grease, Baffle Filters & PCB & Five year on Motor |
CURVE,VEGA , COMETA,WIND, SPIKE, ALFA, VERTEX, VENTO, OSB, LUCID, 6010, TT0690K, 102C60, REX, CROWN ,OSB, TBF, TCURVE, SLIM, PRISM, 602 CF BK |
Five Years from Date of Purchase: Motor One Year from date of Purchase : Glass, Rotor,Metal Grease, Baffle Filters & PCB |
Elica Kitchenhoods with HAC & Filter less | One year Comprehensive on Glass, Rotor,Metal Grease, Baffle Filters & PCB, DC motor for lass flap operation(for specific models). Two year Comprehensive on all Heat Auto Clean (HAC) models wef 1st March 2023, also for EFL-S607 LTW VMS & Five years on motor |
All Models |
Five Years from Date of Purchase: Motor One Year from date of Purchase : Glass, Rotor,Metal Grease, Baffle Filters & PCB, DC motor for Glass flap operation(for specific models). Comprehensive warranty 2 years on all Heat Auto Clean (HAC) models wef 1st March 2023, also for EFL-S607 LTW VMS. |
Built in Hobs ( Including FB Swirl Burner) | Two Years Comprehensive on Burners*, FB Swirl Burner, Micro switch, Spark plug, Jets, Generator exept Brass Burners coated with Black heat resistant paint & five years on Glass & Valves/td> | All Models | Two Years from date of Purchase : Burners*, FB Swirl Burner, Micro switch, Spark plug, Jets, Generator *Brass Burners coated with Black heat resistant paint are not covered under warranty for its discoloration. Five Years from date of Purchase : Glass, Valves |
Built in Hobs (FB -Full Brass Burner Series) | Two Years Comprehensive on Micro switch, Spark plug, Jets, Generator & Five year Comprehensive on Burners , Glass , Valves exept Brass Burners coated with Black heat resistant paint | All Models | Two Years from date of Purchase : Micro switch, Spark plug, Jets, Generator Five Years from date of Purchase : *Burners, Glass, Valves *Brass Burners coated with Black heat resistant paint are not covered under warranty for its discoloration. |
Multi Ring Sabaf Lotus burner Hobs - IND Lotus Models | Two Years Comprehensive on Micro switch, Spark Plug, Generator, Valves, Jets & five years on Glass , Valves. Life Time on Burners (10 years from date of Purchase.)/td> | IND Lotus Models | Two Years from date of Purchase : Micro switch, Spark Plug, Generator, Valves, Jets,.(No warranty on Sabaf Lotus-Brass/Enameled Black burners for discoloration, Denting, Deformation & chipping or peeling of enameled black coating) Five Years from date of Purchase : Glass, Valves |
Built-in Induction Hob | One year | All Models | One Year from date of Purchase : PCB |
Built in Vetro Ceramic Hobs | One year ON Coil & PCB | All Models | One Year from date of Purchase : Coil, PCB |
Cooktops ( Except 703 BK/SS) 7033 / 662 | Two Years Comprehensive on Burners Mixing Tubes, Micro Switch, Spark Plug, Generator, Valves. Seven Years on glass | All Models | Two Years from date of Purchase : Burner, Mixing Tubes, Micro Switch, Spark Plug, Generator, Valves. Seven Years from date of Purchase : Glass |
Cooktops 703 BK/SS | Two Years Comprehensive on Glass, Burner, Mixing Tubes, Micro Switch, Spark Plug, Generator, Valves. | All Models | Two Years from date of Purchase : Glass, Burner, Mixing Tubes, Micro Switch, Spark Plug, Generator, Valves. |
Cooktops SLIM LINE SPF Series | Two Years Comprehensive on Mixing Tubes, Micro Switch, Spark Plug, Generator, Valves.Five years on burners & 7 Years on glass | All Models | Two Years from date of Purchase : Mixing Tubes, Micro Switch, Spark Plug, Generator, Valves. Five Years from date of Purchase : Burners Seven Years from date of Purchase : Glass |
Cooktops PATIO SPF Series | Two Years Comprehensive on Mixing Tubes, Micro Switch, Spark Plug, Generator, Valves. Five years on burners & 7 Years on glass | All Models | Two Years from date of Purchase : Mixing Tubes, Micro Switch, Spark Plug, Generator. Five Years from date of Purchase : Burners, Valves Seven Years from date of Purchase :Glass |
Cooktops Top Knob Series | Two Years Comprehensive on Mixing Tubes, Micro Switch, Spark Plug, Generator.Five years on burners, glass, Valves. | All Models | Two Years from date of Purchase : Mixing Tubes, Micro Switch, Spark Plug, Generator. Five Years from date of Purchase : Burners, Glass, Valves |
Built in Ovens | Two Years Comprehensive on Heating Element, Timer, Thermostat, PCB | All Models | Two Years from date of Purchase : Heating Element, Timer, Thermostat, PCB |
Built in Microwaves | Two Years Comprehensive on Magnetron, Fan Motor, PCB | All Models | Two Years from date of Purchase : Magnetron, Fan Motor, PCB |
Cooking Range | One Year Comprehensive on Burners, Valves, Generator, Micro switch, Timer, Thermostatic valve | All Models | One Year from date of Purchase : Burners, Valves, Generator, Micro switch, Timer, Thermostatic valve |
Barbeque / Deep Fryer | One Year Comprehensive on Thermostat, Heating Element | All Models | One Year from date of Purchase : Thermostat, Heating Element |
Built in Refrigerator | One Year Comprehensive on Compressor, PCB | All Models | One Year from date of Purchase : Compressor, PCB |
Dishwasher (Built-in) |
One Year Comprehensive on Washing Pump, Drain Pump , PCB , Inlet Valve | All Models | One Year from date of Purchase : Washing Pump, Drain Pump , PCB , Inlet Valve |
Dishwasher (Free Standing) |
Five Years Comprehensive on Washing Pump, Drain Pump, Inlet Valve & one year on PCB | - FREE STANDING DISH WASHER WQP12-7605V SS - FREE STANDING DISH WASHER WQP12-7605V WH |
Five Years from date of Purchase WEF 10/06/2020 : Washing Pump, Drain Pump, Inlet Valve One Year from date of Purchase : PCB |
Warmer Drawer | One Year Comprehensive on Thermostat 90/80 V, Sensor Temperature | All Models | One Year from date of Purchase : Thermostat 90/80 V, Sensor Temperature |
Steam Oven | One Year Comprehensive on Heater, Steam generator, Synchronous motor and Temperature sensor | All Models | One Year from date of Purchase : Heater, Steam generator, Synchronous motor and Temperature sensor |
Wine Cooler | ne Year Comprehensive on Compressor, PCB, Condenser, Sens | All Models | One Year from date of Purchase : Compressor, PCB, Condenser, Sensor |
Please note :
Elica defines life of the product as 15 years. Life time warranty means warranty on the kitchenhood as specified in the above chart and applicable on the parts as specified.
This warranty extends only to the first consumer purchaser, and is not transferable. Consumer who has called Elica Customer care Toll free number 1800 233 0007 for installation & has registered for warranty with company by filling up the Warranty registration form & has sent the same to Elica PB Whirlpool Kitchen Appliances Private Limited (Formerly known as - Elica PB India Private Limited) from the manual / online registration on website www.myelica.in within three months from date of purchase, would be eligible. Such customers will be given warranty as per the warranty applicable for the product indicated in above table.
Unless specified otherwise this warranty will automatically terminate on the expiry of the warranty period of one year from date of invoice, even if the product may not be in use for anytime during the warranty period for any reason whatsoever including any technical breakdown and the time taken for such repairs/replacement of parts & transit, whether under this warranty or otherwise shall not be excluded from the warranty period. Incase the product is under Life Time warranty company assumes the life of the product to be 15 years from the date of Purchase . Any change of location or changes in the ownership during the warranty period are excluded from coverage. Unauthorised person installing the product. Customer fails to register warranty within three months from date of purchase.
Incase Consumer uses abusive language while registering complain / or obtaining service related information with the person attending the call on the toll free number, then in such case company will hook the call and may not entertain the call again. Incase Consumer does not allow the technician to inspect the product or gets physically or verbally abusive with the technician in such case Company shall terminate the warranty and will not entertain any further complaints from the consumer. In such incidences company shall take restrictive action against the customer.
Please Note : in case of Concealed Damage/Dead on Arrival product should be unused/ uninstalled in order qualify for replacement, or else the product will be repaired not replaced.
Toll Free # 1800 233 0007
email : customercare@elica.in or
The company on receipt of complaint will direct the nearest Authorised Service Provider to inspect the product . Elica PB Whirlpool Kitchen Appliances Private Limited (Formerly known as - Elica PB India Private Limited), at its option, will repair, replace parts that are covered under warranty. However will charge the customer for providing service. We may use functionally equivalent, reconditioned, refurbished, pre-owned or new products, Accessories or parts. The company is not obliged to provide customer with a substitute /standby product during the service period or any time. The company will repair the product & will not replace the product with a new product. Incase the call is for installation of the product the company will contact the nearest Authorised Service Provider to install the product and give Demonstration of the product. Installation & demonstration are not covered under warranty / in the cost of the product hence will attract charges. To claim parts under warranty customer should have warranty registered of product within three months from date of Purchase.
Yes Elica will give all warranty benefits for products manufactured by Elica PB Whirlpool Kitchen Appliances Private Limited (Formerly known as - Elica PB India Private Limited), subject to warranty registration done by Customer within three months from date of purchase. Warranty registration can be done online www.myelica.in.
a. Model Name & Serial Number of Product ( Check the warranty manual last page)
b. Invoice Copy
c. Exact problem
Dishwashers can make cleaning up after a messy meal so easy but it is important to use the right technique products and dishwasher settings for the cutlery crockery and pans that you are trying to get clean. Here is our essential guide on how to wash dishes in a dishwasher making it quicker and easier to get your kitchenware clean and hygienic.
Dishwashers are safe effective and most importantly they make life easier.
Use them correctly and you will never have to worry about
The Kitchenhood clears the air of smoke and grease from everyday cooking but they can leave their mark. Over time stains can build up and vents can clog. Clean the exterior of the hood weekly and the filters fortnightly. Incase there is Protective PVC film on the kitchen hood please peel before using. Exterior can be cleaned with any cleaner like CIF or with mild detergent and warm water. Do not scrub with hard scrubbers as they will scratch the surface of hood. Before cleaning the kitchenhood please ensure the Gas Hob burners are OFF and kitchen hood power supply is switched off. Frequency of cleaning depends on usage etc. Do not use abrasive / acid based cleaning agents.
Scrub Filters : Remove the Metal filters carefully please ensure the gas stove burner are not ON while removing Filters. Soak them in mild detergent and warm water for 1 hr . Brush with a nylon scrub brush. Rinse in hot water and dry. Some filters can be washed in the dishwasher. Dry the filters before placing them back in the kitchen hood. Filters should be cleaned depending in usage. For heavy oily cooking filters should be cleaned on weekly basis. For kitchen hood with oil collector oil collector should be removed carefully please ensure the gas stove burner are not ON while removing Oil collector. Oil collector should be washed with soap & water wiped clean with cloth. Replace oil collector in place.
Charcoal Filters : Charcoal filters have to be replaced within 3 to 6 months depending on usage . However if your charcoal filters mentions that it is life long charcoal filter than it can be washed dried and replaced back in Hood. Please note all charcoal filters are not Life long Charcoal filters.
Interior : The hood clears the air of smoke and grease from everyday cooking but they can leave their mark. Over time stains can build up and vents can clog. Clean the Interior of the hood with help of authorised technician. Frequency of cleaning depends on Usage.
Polish : For a stainless steel hood finish by polishing with a dry microfiber cloth & stainless steel polish available in market.
Here are some Safety Measures that must be followed while using a microwave:
After months of roasting and baking, an oven tends to get fairly grimy. Built-up grease and charred food accumulate and turn into carbon, causing a strong burning smell when cooking. Letting your oven remain coated in carbon can eventually taint your food and even become a fire hazard. Read on for instructions on how to clean your oven.
Built In Product | Requirement (Cleaning) | Frequency | By Whom |
KitchenHoods | Metal Filter/Oil cup | Once in 15 days | Customer |
KitchenHoods | Blower | Once in a 6 months | Customer care |
KitchenHoods | Charcoal Filters | Replace every 3-4 months | Customer care |
Built in Hobs/Cooktop/Oven /MWO | Top/Cavity | After each cooking | Customer |
Built in Hobs/Cooktop/Oven /MWO | Burner/accessories | Once in a month | Customer |
Built in Hobs | Burner Cup | After Spillage | Customer |
Dishwasher | Internal cavity | Once in a month | Customer |
Elica Customer Care contact number is 1800 233 0007 and we are working from 9.30 am to 7.00 pm. except mandate public holidays. You may also opt to email us at customercare@elica.in
PLEASE NOTE : In our endeavor to continuously upgrade the products, specification, technology, designs may change without prior notice. Pictorial representation may not be actual product. Features as shown may not be part of standard accessories. All Elica Products are intended for domestic use only. Annual Maintenance contract/Annual cleaning contracts are undertaken by company, details are available on www.elicaindia.com or dial 1800 233 0007